Sorry,
but it was never the "news" business.
News periodicals, “newspapers,”
printed on paper are dying.
Not that this news about the news is
news — not after Newsweek was literally sold for a dollar.
Understanding why the newspapers are dying isn’t hard either; it’s the
internet that’s killing them. Where it gets interesting is why the
internet is killing newspapers.
If we want to understand that, first
we need to dispose of some media mythology. Since the ’60s (at least)
journalists have wanted to proclaim themselves a sort of secular priesthood,
above bias, unaffected by politics, objective and aloof; most news
organizations took great pains to say they had completely disconnected the
newsroom from any hint of mere trade — although journalists took much pride in
doing things that sold papers.
Well, forget it. As a business,
newspapers do one thing: they sell advertising. All the content in the
newspaper that isn’t advertising is just there because, the company
hopes, it will attract people who will then see the advertising. All of the
journalism-school preening about how Journalism Is A Profession is a
self-important fantasy. So if we want to understand what’s happening to
newspapers, it’s the advertising business we want to understand.
Stripped to its basics, advertising
is simply a way to let people who might buy your widget know that you’re
selling a widget. The smallest, simplest form of advertising is the guy going
door to door selling vacuum cleaners. (Younger readers: yes, they really did
that. Honest.) You had vacuum cleaners to sell, so you went door to door,
asking for the lady of the house, and demonstrating how well your vacuum
cleaners, well, sucked.
Now, anyone who has tried this knows
that a pretty large proportion of the ladies of the house just said “no
thanks.” A good salesman learned what neighborhoods to visit and what houses to
choose to have the best chance of making a sale, and a really effective
salesman learned how to make their product so attractive that they got from
simply getting in the door to leaving with a check. And every salesman learns
you have to expect a lot of “noes” for every “yes.”
Taken down the the core, this is
advertising: you need to make sure a lot of people see your product; you have
to do your best to make your product attractive; since it costs you time and
money to pitch a product to a customer, you want to pick whom you approach; and
you have to expect that some people you approach won’t buy, no matter how well
you’ve done your job.
Of course, it’s the details that
make it interesting. You can explain it mathematically — I promise I won’t —
but it comes down to this: you want to advertise to people more likely to buy.
When you do this over a large group of people, this is called “targeting a
demographic” and you want to show them your product at the lowest cost you can
manage.
News printed on paper was great for
that originally: printing on newsprint was relatively cheap, and newspapers
automatically targeted, at least, people in a certain city. In a big city,
there would be several newspapers, with different audiences; New York City is
about the last of these, with the New York Times, the Daily News,
the Post, and several smaller upstarts. And of course the financial
papers like the Wall Street Journal, but they are at least as closely
targeted, just to a particular kind of business instead of a geographical
region.
The tradeoff for newspapers, though,
was that it actually cost a lot of money to print each paper — both a big fixed
cost for the presses, and a pretty significant cost. Working very roughly from
the New York Times 10K statement , we see
they print on average a little more than a million copies a day, so 365 million
copies a year at a total operating cost of about $2.1 billion. Which is about
$5.75 a copy. The newsstand price is $2; per copy subscription price is much
less. They need to bring in around $4 per copy per day in advertising if they
hope to break even.
Of course, the Times has a
lot of pages; according to a recent rate card,
advertising in the “regional general” sections of the paper costs around
$35,000 for a full page at the basic rate. With a million copies going out per
day, that’s around 3.5 cents per copy for a full page ad. (Of course, there’s a
discount for a big ad.)
And now we run into the traditional
problem of advertising: as the saying goes, 90 percent of advertising is
wasted. If you’re lucky, one person in ten sees your ad. Of those, only a few
will respond to it, and of those only a few will actually buy something.
This brings us back to targeting;
newspapers target more closely by having separate sections for, say, arts and
entertainment, or travel, or sports. If you buy an ad in a particular section,
then you are targeting a particular group of people; what you hope, and
experience predicts, is that more people will look at your ad, follow up, and
buy something.
But now let’s talk about the
Internet. Look at any random advertising-supported web page. If you’re anyone
but my cat watching from my lap as I write, and you’re reading this, you can
probably find one pretty easily. Working very roughly, it costs about $0.00002
for PJ Media to deliver that page to you; it costs the New York Times
$0.05 to deliver a page on paper to their readers.
That is, a page of printed news
costs 2500 times as much as a page of bits. Clearly, print is already
at, cough, something of a disadvantage. But it gets worse when you consider
targeting; a newspaper necessarily publishes many essentially identical
pages, with identical ads. On the Internet, every ad is selected and
delivered to your particular page, and the companies that serve those
ads have become almost creepily good at targeting you the reader with whatever
they think you’re interested in.
I sort of abbreviated that
advertising saying. The full saying is that 90 percent of all advertising is
wasted, but you don’t know which 90 percent. The reality on paper is that it’s
probably far more than 90 percent. But when you’re delivering advertising on
the Internet, not only can you target the ads more closely, you can tell if
it’s working. You actually know when someone is interested enough to
follow a link, and with a little care building your website, you can easily
measure how many people who “click through” the ad actually buy something.
The effect of better targeting is
that the return on investment for each ad is higher. Internet ads are cheaper
to produce, and do their jobs better. It’s hard to say exactly how much better,
but it’s easily 100 times better.
When you can deliver a product
that’s 100 times as good, for 1/2500th of the cost, the market advantage is immense.
Megan McArdle looked at the same issue recently with a piece in her column at Bloomberg. In it, she gets
the problem right:
Or rather, he’s right about the
competition, but wrong about the source. The competition does not come from
other news producers; it comes from other people selling ads. And most of those
companies are not in the business of producing news.
The problem being that Megan, who I think
very highly of in general, has been seduced by that same notion of journalism
as something special and noble. Sorry, while you may be in the business
of producing news — Bloomberg gets most of it’s revenue actually selling data
to people in finance — most everyone else is in the business of selling ads,
whether they know it or not.
Which brings us back to the question
of why someone as smart as Jeff Bezos would buy the Washington
Post.
As I said, I don’t believe for a minute that Bezos was helping out his friends
the Grahams, or that he just wanted to buy his way into Washington society, or
that he bought it as a rich man’s toy. I think he has an idea that it can be
made profitable.
He won’t do that just by cutting
costs — those costs are completely dominated by printing costs.
Unless, of course, he can eliminate
printing, and improve the value of advertisements.
It happens I have sitting next to me
no fewer than 3 Amazon Kindles, including my very first, first-generation Kindle, and I’m reminded that print isn’t necessarily the only
platform for news.
Poster's comments:
1) Most people want to know "their" news,
sometimes regional or national or international, but almost always local.
Whatever might affect them is always of interest.
2) Most people want
to know a daily local weather forecast, besides using their own eyeballs.
3) Most leaders will
have to figure out a reasonable way to get the "news" out, to include
the weather forecasts (often guesses - with some better than others).
4) Trust, faith, and confidence in the "news" to a
good way to control rumors.
5) Trustworthy "news" is a barterable product.
6) Why should news be
daily? For example, how about weekly?
7) News can be as
simple as births, deaths, and marriages; and weather forecasts.
8) Publishing the
"news" can be as simple as a "town crier", kind of like the
ice cream man in many neighborhoods in the USA decades ago. Heck, even the
postman has possibilities, too.
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