It's True: You Talk Too
Much
How to achieve the optimal 50-50 conversation
flow
By Rob Lasebnik
I'm sorry to be the one
to tell you, but you talk too much. I know you think you don't, but seriously,
you do.
Take this simple test:
After your next long conversation with someone, estimate what percentage of it
you spent talking. Be honest. No, you're already underestimating. How do I
know? Because it's more fun to talk than to listen. Talking is like drinking a great
Cabernet. Listening is like doing squats.
Add another 20% to your
total.
If you talked more than
70% of the time, you jabber too much. I know, because my son has Asperger's
syndrome, and part of his education was learning conversational dynamics.
People with Asperger's tend to give monologues about their
obsessions, which can be problematic socially. It's hard to get a date after
you've just told a girl all the subway stops in North America.
Dr. Lynn Koegel, who is
clinical director of Koegel Autism Center at the University of California,
Santa Barbara, says that an optimal conversation flow has each person talking
about 50% of the time. This is the Ali-Frazier of good give-and-take.
But, you say, what if
your talking partner is just quiet and loves to listen? Stop it. She doesn't.
Listening is like reading a corporate report. Talking is like eating a cinnamon
bun.
So how do you achieve
this 50-50 conversational ideal? Easy: ask questions. But don't think that one
"How are you?" is going to turn you into Oprah. Actually listen to
what the other person is saying, and find openings.
For instance: Your
friend says, "I think that Henry the intern is probably a
psychopath."
Now if you're inclined
to say, "So's my mother! Yesterday, at the museum, she…" don't.
You're talking too much. Instead, try, "Why do you think Henry's a
psychopath, and if he's cute, would he be good for my niece?"
Now you're doing great.
Your friend will love telling you about Henry. When she's done, if you really
must, you can tell the anecdote about your mom. But if you're talking about
someone whom your conversation partner doesn't know, especially a mother, keep
it short—one minute tops, unless it's a truly fantastic story. And to qualify
as such, at least five people need to have said to you in the past, "Wow,
that's a fantastic story." Not "a great story" but "a
fantastic story."
I can hear you
complaining already: "One minute? But I need to include all the
details." No you don't. Just get to the part when, on a crowded elevator,
your mom turned to you and said, "I wish I could press the up button on
your boobs." Your job is to quickly entertain and inform, and then to ask
good questions.
Also, let your
chattering breathe a little. One dastardly arrow in the big talker's quiver is
to slow down in the middle of his sentence, then to blow through the period so
that there's no opening for anyone to squeeze a word in. Secretly tape one of
your own conversations, and if you realize you do this, stop it or never go out
in public again.
Another essential rule
is to monitor your audience. Is the guy you're talking to glancing at his
cellphone, spinning his Dorito like a paper football or making his tie into a
noose? If so, pull the ripcord and ask him if Heineken is his favorite beer, since
you've just seen him drain five of them. Watch how relieved he is to have a
turn to talk! Talking is a Miguel Cabrera home run. Listening is getting hit in
the head by it.
But, you say, this conversational paradigm sounds like work. And
talking feels so good! Besides, people don't seem to be complaining about you.
Oh, but they are.
If you don't let others
participate in conversations, I promise they are hatching schemes against you.
Fevered discussions are happening over where to put your place card at the
dinner party—"Not next to Uncle Joe! He's only got six months to
live!" Colleagues at nearby cubicles tell you they have to wear headphones
to "concentrate on work." At parties people always say to you,
"Excuse me while I grab another drink." People at parties are so
thirsty!
So when reading this
piece, did you recognize yourself? Did it perhaps make you think of someone
else? If so, wouldn't it be great to send it to him? But you don't want to hurt
his feelings, so how would you go about it?
Decent questions, right?
Now I'll sit back and let you talk.
—Mr. LaZebnik is a
writer on "The Simpsons."
A version of this article appeared October 4, 2013, on page C3
in the U.S. edition of The Wall Street Journal, with the headline: The Talk,
Talk, Talk of the Town.
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