Target Puts Some Food Suppliers on the Back Burner
Emphasis on healthier options
means less support for other packaged products
By Paul Ziobro in the Wall Street Journal
Several top suppliers summoned to Target Corp.’s headquarters early this year left digesting some
difficult news: Their brands were no longer special.
Representatives from Campbell
Soup Co. , General
Mills Inc.,
Kellogg Co. and others were told that the retailer doesn’t want to put
as much money and effort into promoting some of their products as it did in the
past, people familiar with the matter said.
Bottom line: Target said it wants to
do less with Cinnamon Toast Crunch and Corn Flakes and more with granola and
yogurt. Canned soup, a category facing a long decline, will be de-emphasized.
The processed foods sold by Kraft Foods Group Inc. and
others will move down the totem pole, while fancy sauces and oils will move up,
the people said.
Shoppers have long been shifting to
fresh and healthy-sounding foods at the expense of canned and bagged goods in
the aging center of the supermarket. But the move by Target’s new chief
executive, Brian Cornell, who runs one of the 10 largest grocery businesses in
the U.S., is among the starkest signals yet that the changing tastes of
American consumers will leave some big brands in the lurch.
“That doesn’t mean that mac and cheese is
being eliminated, but clearly assortment is being shaped around what consumers
are looking for,” Mr. Cornell said in a recent interview. The CEO has
personally attended some of the meetings with suppliers ahead of an expected
physical restructuring of Target’s grocery areas.
Under Mr. Cornell, Target—which
reports earnings on Wednesday—is segmenting goods throughout the store into
three categories. The top ranking goes to the broadly defined “signature”
categories of baby, children, style and wellness. Food products tied to those categories will get outsize resources and attention.
The other categories for products
will be “outperform” or “perform.”
In grocery, the company has a clear
idea of what will fit in “signature” and “perform,” but is still working out
what will qualify for the middle category. The difference is crucial. Brands
that fall into the bottom “perform” category will remain on the shelves but
won’t get featured as frequently in circulars or in stores. They will also
likely face more competition from Target’s private-label brands, which the
chain plans to push heavily.
Ultimately, shelf space could be
trimmed, said Amy Koo, senior analyst at consultancy Kantar Retail.
Kellogg Chief Executive John Bryant,
while declining to discuss talks with any retailer, said in a recent interview
that Kellogg needs to do more to ensure the room devoted to cereal doesn’t
shrink meaningfully. “We need to grow the business over time if we expect to
hold shelf space,” Mr. Bryant said.
Target’s verdict was a surprise blow
to suppliers, which had spent much of the past decade helping the company build
a grocery business. They expanded sales offices near Target’s headquarters in
Minneapolis, created exclusive products for the chain and shared extensive
consumer research. Target in return gave them millions of dollars in sales and
a relatively upscale customer.
Now, several suppliers are
considering whether to shift the money they spend on in-store marketing like
signs and displays to retailers that are willing to give them more support,
people familiar with the matter said.
Target is unapologetic. The chain
feels its food aisles have lacked the distinctiveness that underpins its
success in areas like apparel and home goods. Like all grocers it is strongly
courting younger shoppers who favor smaller, organic and natural brands.
Instead of largely leaning on
vendors to determine its assortment, Target is now commissioning its own
consumer research and plans to do more curating of products. That may not sit
well with suppliers.
“Will all of them be happy?
Absolutely not,” Mr. Cornell said. But returning Target to growth should help
everyone, he added. “At the end of the day, growth is a very important element
regardless of what seat you sit in,” said the executive, who in his
three-decade career has worked on both sides
of the supplier/retailer divide.
Target began a big move into grocery in 2008 under former Chief Executive Gregg Steinhafel. The goal was to give recession-battered customers a reason
to come into stores. The strategy did boost sales—grocery now accounts for
about a fifth of Target’s $73 billion in revenue—but some executives worried
that aisles stuffed with cheap soda and chips were making the stores less
special.
Mr. Cornell, a former grocery
executive who previously led a massive PepsiCo Inc. food division, has
repeatedly said food is important but needs to be reimagined. He recently hired a
former colleague from Safeway Inc., Anne Dament, to
run grocery.
After months of research, Target no
longer has the suburban mom in its bull’s-eye. Instead, it is focusing on what
it calls the “demanding enthusiast,” a shopper defined as younger,
multicultural and living in cities. In light of that, the company plans to lean
on Greek yogurt, bagged coffee, and craft beers in an effort to make its
grocery aisles feel less like Wal-Mart.
While Target stores will be less
reliant on packaged and processed foods that are out of favor with many
millennials, there will be openings for old-line food companies that are
keeping up with changing tastes. Target’s focus on baby products and fresh food
matches well with new Campbell acquisitions like Plum Organics baby food and
Bolthouse Farms, which sells carrot sticks and fresh juices. General Mills’
Yoplait business aligns with Target’s desire to be a destination for yogurt.
Some suppliers outside grocery are
embracing Target’s ranking process. Newell Rubbermaid Inc. makes
Graco car seats and other baby gear that is going to be a big part of Target’s
strategy. But large Rubbermaid storage bins and garage organizers aren’t as
important at Target—and even at Newell itself.
Newell has scaled back its storage
bin business and repurposed some production lines to make more food storage,
where it can be on trend with portion-control containers, something that could
potentially fit with a broader Target pillar of wellness.
“We tend to have aligned ambitions,”
Newell Chief Executive Michael Polk said. “If there’s a segment of our business
they’re not interested in, there’s a reason they’re not interested in it.”
—Annie
Gasparro contributed to this article.
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